Shipping & Delivery Policy
At Dewy Dove, we are dedicated to hand-crafting and delivering your unique macrame home decor with care and precision from our studio.
Total Order Lead Time
Because every item is handmade to order, our total lead time includes both creation and transit. Please allow a total of 2–3 business weeks from the date your order is placed until it arrives at your door. This ensures our makers have the proper time to hand-knot and prepare your bespoke fiber art.
Shipping Timeframes
Once the production phase is complete, your order ships according to the following guidelines:
| Destination | Committed Shipping Time | Notes |
|
Domestic Shipping |
2–4 business days | Committed timeframe after production is finished. |
| International Shipping (Worldwide) | 10–12 business days | Estimated timeframe; may vary based on destination customs. |
International Customs & Fees
We want your international delivery experience to be completely seamless. For all international orders, all tariffs and duty taxes are fully included in your checkout price.
The price you see at checkout is final—you will never encounter unexpected customs fees upon delivery.
If you have any questions regarding your order's delivery status or our shipping process, please reach out to our team via our Contact page.